Unit 4: Listening Activities
Dialog B
| BACKGROUND: |
|---|
| Mark and Mindy have almost finished dinner at a restaurant. The manager of that restaurant approaches them with an interview form. |
| BACKGROUND: |
|---|
| Mark and Mindy have almost finished dinner at a restaurant. The manager of that restaurant approaches them with an interview form. |
Manager: Excuse me. Our restaurant is under new management and we'd like to conduct a customer survey. Do you mind if I asked you just a few questions about this restaurant?
Mindy: No, not at all.
Mark: No problem.
Manager: First of all, how convenient do you feel this location is?
Mindy: Definitely convenient! It's close to the train station and near downtown.
Mark: I'd have to say you have a prime location - one of the best time town.
Manager: How would you rate the parking here?
Mark: I don't know - we walked from the station.
Mindy: Neither of us have cars.
Manager: How friendly are the staff?
Mark: More or less typical I'd say, wouldn't you honey?
Mindy: Yeah. Pretty much what you'd expect: polite and prompt.
Manager: And are the seats comfortable?
Mindy:Indeed.
Mark: Oh yes - you can sink right into them. It is one of the best features of this restaurant.
Manager: How prompt was the service here today?
Mindy: Pretty fast. We were seated immediately and the food came within - hmm - I'd say 5 minutes.
Mark: For a family restaurant, this is pretty quick. At least for today. Some other days things seem slower. This is our fourth time time here.
Manager: How was the food itself?
Mindy: I'd have to say on par with a typical family restaurant. . .
Mark: Yeah. It's better than McDonalds, but by no means high-end gourmet food.
Manager: And were you satisfied with the sizes of each serving?
Mark: No way - the portions were too puny. I feel like a bird!
Mindy: Same here. Hey . . . how long is this interview gon'na last?
Manager: Just two more questions, if I may.
Mindy: OK. Well, I suppose these portions are great for dieters - but we want more volume.
Manager: How would you rate the overall price of this restaurant?
Mark: Well, I hate to complain, but things do seem a bit pricy for the quantity.
Mindy: No question. If the portions were bigger, I wouldn't mind paying the price. With these dinky portions, however, the price seems outlandish. Either cut the price or offer more quantity.
Manager: Do you have any other suggestions or recommendations?
Mindy: Yeah. This coffee tastes like paint thinner! Get some decent coffee, please! And I would love to see "blueberry pie" added to the dessert menu. Hmm!
Manager: Thank you for your time. In appreciation, I would like to offer this free coupon to both of you. This coupon will allow you to receive 25% off the price of any meal - or any two meals for the price of one. It 's valid until up through Dec. 31.
Mindy: Thanks.
Manager: Thank you again for your patronage.
